Shipping & Returns
our shipping methods, packaging and costs:
We pack your order in a cardboard box for delivery and is easy recognizable due to our logo.
Delivery in the designated area is 7 euro, if your order exceeds 70 euro delivery is free!
Orders in our shop you will receive in a paper bag for free or you bring your own bag.
(always better for the environment)
Return & Exchange Policy
in case you’ve changed your mind about your purchase, or if you’re dissatisfied with a product please inform us. We will always try to find a reasonable solution.
If you want to return a item you have purchased it has to be in the original packing. Frozen or refrigerated goods are not returnable. returning your order without contact is possible but in this case we are forced to charge you a 15 euro shipping and handling fee.
returning in the shop is possible for online orders without any charge if package are not opened and are still in the original box and packing. excluding frozen and refrigerated foods